Legal
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acme-renewalDiligence
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Review grid
Document
Review questionWhat notice is required to terminate?
Review questionWhat is the liability cap, and what is carved out?
Review questionWhere may customer data be processed?
MSA v4.pdf
—
12 months of fees
—
DPA.pdf
Follows the MSA
—
—
Order form.pdf
—
—
Not applicable
AI services addendum.pdf
30 days before renewal
Provider cap applies
—
Data retention schedule.pdf
—
Deletion costs excluded
EU backups for 30 days
Code escrow agreement.pdf
Release on insolvency
—
EU escrow provider
SOW-2 platform.pdf
On completion of milestones
Per statement, 6 months
Inherits the DPA
SOW-3 migration.pdf
On completion of milestones
Per statement, 6 months
Inherits the DPA
Security addendum.pdf
Follows the MSA
Uncapped for breach
EU only, audited yearly
BAA.pdf
30 days, or on breach
Uncapped for breach
EU only
Reseller agreement.pdf
90 days, either party
12 months of margin
Not applicable
NDA mutual.pdf
3 years from signature
None stated
Not applicable
SLA schedule.pdf
Follows the MSA
Service credits only
Inherits the MSA
Support terms.pdf
Follows the MSA
Service credits only
Inherits the MSA
Amendment 1.pdf
No change
Raised to 18 months
No change
Amendment 2 March.pdf
Replaces clause 11
No change
No change
Insurance cert.pdf
Annual renewal
$10m aggregate
Not applicable
Accessibility schedule.pdf
90 days to remediate
Service credits only
Not applicable
Incident response plan.pdf
72 hours after notice
Uncapped for gross negligence
EU response team
Subprocessor register.pdf
30 days before changes
Provider remains liable
EU, UK and Canada
Export controls schedule.pdf
Immediate on sanctions breach
Losses excluded
No restricted regions
Business continuity plan.pdf
Annual review required
Service credits apply
EU failover region
Penetration test letter.pdf
Remediate within 60 days
Costs borne by supplier
Testing performed in EU
Service description.pdf
Follows the order form
Follows the MSA cap
Frankfurt primary region
Support escalation policy.pdf
30 days to downgrade
Credits capped monthly
EU support personnel
Renewal quote 2027.pdf
Valid until 30 September
18 months of fees
Not applicable
Tax schedule.pdf
Terminates with MSA
Taxes excluded from cap
EU invoicing entity
Privacy impact annex.pdf
Review after material change
Breach remains uncapped
EU processing only
ISO 27001 certificate.pdf
Renews annually
Not applicable
EU certification body
Transition assistance plan.pdf
90 days after termination
Fees at contracted rates
Data returned from EU
MemoAblo validates every citation
Acme renewal, risk memo
Scope
This memo covers the master agreement, the data processing addendum, both statements of work, and the order form as they stand before the renewal date of 30 September.
Parties
Acme Technologies Ltd as customer and Northwind Systems BV as supplier. The reseller agreement sits outside this renewal.
Activity4
Aworker 1241m ago
Wrote MSA v4.pdf
Bworker 2728m ago
Reading DPA.pdf
MMaya17m ago
Wrote the memo
Lreview lead9m ago
Reading MSA v4.pdf
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